{"id":60,"date":"2021-09-29T12:19:58","date_gmt":"2021-09-29T10:19:58","guid":{"rendered":"https:\/\/www.itisweb.ro\/?page_id=60"},"modified":"2022-01-20T17:41:10","modified_gmt":"2022-01-20T16:41:10","slug":"helpdesk","status":"publish","type":"page","link":"https:\/\/www.itisweb.ro\/index.php\/helpdesk\/","title":{"rendered":"Helpdesk"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"> We offer 1st and 2nd level support to our customers, providing local (or remote) troubleshooting to ensure business continuity.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To provide a more satisfying experience with our support, we employ an AI assistant in the first phase of data collection, and human staff for problem resolution.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We offer 1st and 2nd level support to our customers, providing local (or remote) troubleshooting to ensure business continuity. To provide a more satisfying experience with our support, we employ an AI assistant in the first phase of data collection, and human staff for problem resolution.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-page-full-width.php","meta":{"footnotes":""},"class_list":["post-60","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.itisweb.ro\/index.php\/wp-json\/wp\/v2\/pages\/60","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.itisweb.ro\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.itisweb.ro\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.itisweb.ro\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.itisweb.ro\/index.php\/wp-json\/wp\/v2\/comments?post=60"}],"version-history":[{"count":3,"href":"https:\/\/www.itisweb.ro\/index.php\/wp-json\/wp\/v2\/pages\/60\/revisions"}],"predecessor-version":[{"id":86,"href":"https:\/\/www.itisweb.ro\/index.php\/wp-json\/wp\/v2\/pages\/60\/revisions\/86"}],"wp:attachment":[{"href":"https:\/\/www.itisweb.ro\/index.php\/wp-json\/wp\/v2\/media?parent=60"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}